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31. January, 2011 Routes into journalism
This article has 14 comments

Rick Waghorn: Can Hyperlocal make money?

by The Freelancer

Rick Waghorn blogs at Out With a Bang, his startup local advertising system ‘Addiply’ can be found here and you can connect with him on twitter @addiply

Two quick stories about two, different hyper-local sites. Hopefully, taken together, they can point towards a brighter future; of where I hope – nay, think – this world of ours might be going. And cards on the table; clearly I’m wittering on about this space with a commercial hat on. Both are Addiply ‘customers’. My hands aren’t whiter than white; as much as I enjoy turning the world upside down and trying to make those #1000flowers bloom.

I’ve always liked www.GreenerLeith.org Not because I’m particularly green and organic, but I just like it’s strong sense of community and place. Quite rightly, Alistair has won awards for his efforts; I think I’m right in saying he was feted early by No10 as David Cameron hosted a select gathering to talk the Big Society talk. And he’s always filled out his Addiply text slots with wholly appropriate advertisers; greener-minded folk who want to appeal to the same audience that Alistair writes for. In fact, they are probably all gathered round the same camp-fire.

When Alistair first launched Addiply, he set his rate at 25p per month.

Addiply remains just a tool; we don’t lay down laws regarding the value of the ad space around a community as strong and as vibrant as that that gathers around GreenerLeith. Because it is a bid model – and his site is a popular spot for greener Leith advertisers to place their brand – Alistair’s rate has now kicked on to 75p per month. It’s not a ‘get-rich-quick’ plan for either of us. But the relationship between Alistair and his advertisers feels ‘right’; there’s a warmth and an appreciation there.

They don’t, for example, have to unravel the mysteries of a Google AdWords campaign to find their way to Alistair’s blog. Likewise, Alistair doesn’t have to fret that AdSense will deliver him a TescosLocal text ad; or someone that was neither green nor local. Last week and we gained another new addition. www.JesmondLocal.com. For me, Leith in Edinburgh and Jesmond in Newcastle aren’t wholly dissimilar. They probably both have more than their fair share of Guardian readers; more than the expected number of independent coffee shops.

Ian arrived unannounced; as people tend to do. His side sky-scraper was there; out of the blue. He had set his own rate of £30 per week. I believe Ian is a freelancer for The Guardian; I’m not sure. We haven’t spoken. But what is interesting is the judgement call that he’s made to pitch his bar at £30 per week. Jesmond is a rich area, relatively. There isn’t one size that is going to fit all price-wise. But my early sense is that he will find a taker or two at that price; someone will have a nibble. They can see the traffic; they can make a judgement. I know of two people that were pondering; by the time this is read, someone might have bought that space at that price.

Why is this important? Because at £30 a week, Ian starts to cover his costs. And, maybe, go a bit beyond. Find three or four well-heeled Jesmond advertisers looking to take that space at that price and he’s pulling £500 a month, maybe? Minus the 3% to PayPal; the 7% to Addiply.

But the lesson here for me is about the confidence that demonstrates; and all too often, that’s what I think people lack. They undervalue both themselves and their ad space. Richard Jones – the Man With The Pram – did a superb job on www.SaddleworthNews.com covering the recent by-election. Saddleworth is OK; Oldham isn’t… maybe that audience wouldn’t ‘bear’ £30 a week. But, for me, that’s the least Richard deserves as his audience heads up towards the 21,000 monthly unique mark. That is equivalent to the circulation figures of many a local weekly paper; better than a host of them.

And how much, to this day, do they charge for a quarter page ad on Page 43? More than 75p per month; more than £30 a week. It’s having that faith in your own worth and value that is the biggest challenge to the nascent hyper-local scene in this country.Think about your value to your community; have faith in the value you offer and start to think accordingly.

Take the L’Oreal approach; because you’re worth it.

Click on the banner for more Hyperlocal Week content

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  3. Dan Slee: Engaging with hyperlocal Dan Slee is a senior press officer with Walsall Council...
  4. One man and his blog: Craig Lewis on hyperlocal reporting Craig Lewis is the deputy editor of Milton Keynes Citizen,...
  5. Philip John: The problem with the word ‘Hyperlocal’ Philip John is an ‘internet strategist / marketer / evangelist...
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Philip John
Philip John 5pts

Joseph hit the nail on the head with the hint of multiple revenue streams - something I've been banging on about for about as long as I've been doing this hyperlocal stuff. It's why there ended up being 16 different revenue streams listed on my post Getting serious about hyperlocal part 3: Money, money, money! - and I can think of a few more now, too!

Where pricing is concerned I think the lesson we learnt is a good one - and one that Rick often uses himself. We started out using Google AdSense which generated £18.50 over 3 months. Then we switched to Addiply and made £40 in one month! We didn't put any effort into ad sales because we had a targeted, engaged audience and it was a no-brainer at £10/mth per ad.

However, we've sat at that level for far too long... we could fall over any minute because we have nothing to fall back on. Ross' (founder & editor) laptop broke recently... Luckily we had some money stored up from the ads and were able to buy Ross a new laptop.

We've sold ourselves short and will soon bump up ad prices to a more sensible price but I can't help thinking of the helpful funds we could have had if we'd only done that sooner.

@Ed Thanks for mentioning the directory - yep, I'm building it! Updates will come from philipjohn.co.uk or journallocal.co.uk

@Ally So glad you mentioned Social Enterprise - that's what we're doing. It means we can operate commercial ventures like Viva LichVegas but still stay true to our community-focused aims. IMO it's perfect for hyperlocals.

James Rudd
James Rudd 5pts

The key thing about Hyperlocal is engagement. The business model has to be content, traffic, money.

Get the content right, relevant and interesting and vistior will follow, where the clickfall is the advertisers want to be.

I have been running TowcesterNews http://www.aboutmyarea.co.uk/nn12 for nearly four years, yep the one with the epic ad roll on the right hand side, now helped by adverts on the left handside.

I do actively engage, pretty well every day, hyperlocal is a lifestyle choice, it can easily be done part time, it is however vital to remember the ground rules stay local, stick to your patch, do it well, and keep doing it, publish everything as soon as you can.

I love it and from running a news site has led to all sorts of different opportunities.

Ally
Ally 5pts

@Rick,

Thanks for mentioning Greener Leith. The last point you make is a very good one. Price yourself properly! If I had my time starting out again with Addiply I'd certainly have started the bidding higher. My theory was that if I started low, people would naturally sense a bargain - but that was, er, misunderstimating the reality of ad sales.

@Will

You're also entirely right. You have to know what you're in it for. We didn't set out to be a 'hyperlocal' site as such - but now we've realised that the audience that we've built has a value. It has a value to our members, because the more money we can make from advertising, the more of their membership fees can be put to towards supporting tangible environmental projects on the ground, which is mainly what we were set-up to do.

However, the audience we've got now is itself also starting to have a value to potential grant funders, and we're getting grants, albeit small ones, to make content now - where the primary means of distribution will be our own on-line channels.

Now that we've got the metrics to "prove" engagement on specific subject areas, and that this is better, in some cases, than other 'media options', other orgs see value in that.

There is a 'social enterprise' model for hyperlocal where the platform and the content is paid for by revenue from a mixture of donations, ad sales and grant funding. So yes, we're thinking about ways that we can grow all three of these income streams - and wishing we had the time and the techy skills to develop them properly! Addiply will probably be part of that mix for the foreseeable future.

But basically what Joseph said: whatever you do, and however you do it, it will probably involve more than a blog and some ads!

Jamie Summerfield
Jamie Summerfield 5pts

@Will - *Fantastic* round-up of the current state of play re monetising hyperlocal sites. Much appreciated :) I'm in this for the writing and the community, most definitely. I'm investigating monetising the site so I can spend more time on it. I'm thinking that if I can get 10 Stone businesses paying £50 a month to advertise on the site, then that would do me fine. I'm currently in negotiations with Mrs S about a new sales role that's due to become available on the site ;)

@Ed - Thanks for the encouragement. It's starting to feel a bit scary :/ I will *definitely* get in touch with Philip. Been meaning to for ages, to be honest :)

Ed Walker
Ed Walker 5pts

@Steve - Interesting comment, how did you go about showing those businesses the difference? Please expand :)

@Jamie - you can do it, go for it. And the local business directory venture sounds great, and if you're not doing it on your own it'll share the workload - and also boost your traffic as people love a good listing. Also speak to Philip John from JournalLocal as I believe he was planning on creating a directory Wordpress plugin for local business listings?

william perrin
william perrin 5pts

people often ask me as Jamie did recently about making money from a hyperlocal site. i usually suggest that people have to decide whether they are in this for the money - and happy out there selling most of the time - or whether they do it because they like writing about their community. If the latter then you need to be realistic about revenues unless you get someone on the team who will sell ads or services for you.

Have a look at sites on different parts of the hyperlocal commerical spectrum in the uk:

http://www.visithorsham.co.uk/Membership.aspx - a very smart, almost unique SEO operation

http://www.alderleyedge.com/ - a community hyperlocal with good mix of ads but a background in media sales - see interview

http://onlinejournalismblog.com/2010/09/14/hyperlocal-voices-alderleyedge-coms-lisa-reeves/

http://www.aboutmyarea.co.uk/Northamptonshire/Towcester/NN12 - epic ad roll down the right hand side

http://www.burnham-on-sea.com/ great selling of local holiday rental ads - classic audience that finds it hard to differentiate online see also their huge forum http://www.burnham-on-sea.com/chat.shtml

http://www.westonsupermarepeople.co.uk/home?ito=GNews - interesting to compare this site backed by the Northcliffe group with the burnham on sea site barely ten miles away.

http://www.sheffieldforum.co.uk/ - a truly colossal site, dwarfing everything else in the hyperlocal scene but not heavily monetised as far as i can tell

and http://www.london-se1.co.uk/ which is an example to us all.

Try and avoid though ending up like this http://www.weston-super-mare.com/

Be wary of affiliate marketing, which also can lead people away from local businesses (rick's ppint above). i saw quite a few peopel put local amazon widgets on then take them off a few years ago
http://www.hyperlocalblogging.org/2011/01/why-affiliate-programs-dont-work-on.html

And keep an eye out for Groupon and its local deals which will probably take off here soon.

Whatever you do keep your costs as low as possible. Freeish platforms like wordpress.com, blogger.com, typepad.com remove most techology hassle, tend not to go down but constrain your monetisation a bit with ad limitations. But if you aren't focussing on ads (joseph above) it doesn't matter much.

Look after your volunteer team and bring them with you as you start to bring in revenue you will lean on them more as you spend more and more time selling. You might spend much of your early revenue on beer etc for the gang

Jamie Summerfield
Jamie Summerfield 5pts

Really though-provoking blog Rick - thanks very much (and I must get in touch re A Little Bit of Stone).

I'm at the very early stages of thinking about getting some advertising on my hyperlocal site. I'm lucky that Stone in Staffordshire is a pretty affluent place on the whole. There's already one monthly ad-led publication that gets bunged through letterboxes, and another started just before Christmas. Both are doing really well.

I want to monetise my site, to be honest, so that I can reduce the amount of time I spend on the day job. I love my site and I'd love to be able to work three days, say, and have a couple of days to really work on the site and to put into practice all the ideas and schemes I have for it. At the minute, like most hyperlocal bloggers, I juggle the site around the day job.

Now I'm not sure of the best way to attract advertisers. I like the Addiply approach but I may approach local businesses here in Stone directly, the ones who are advertising in the monthly ad mags at the moment.

Another idea is for a local business directory. I've already had approaches from a local marketing/website agency to work together on this.

I'm also weighing up Joseph's comment about monetising being far wider than just advertising. Really interesting idea.

I can't quite believe that I'm at this stage with my site - when I started it last September I did so because I love where I live and I was getting increasingly annoyed with the short shrift it was getting from the traditional media. I never for the life of me thought I could make any money from it.

I'm really starting to think otherwise now, though...

Steve Johnson
Steve Johnson 5pts

Pricing hyperlocal inventory starts with understanding your competition, namely the local newspapers and magazines. Local businesses are going to compare your ad rates with theirs, hence it's best to use a model that they can easily compare with just so that they feel comfortable advertising online. I found the biggest obstacle to selling online advertising to local businesses is that they have trouble comparing the value to print, not so much the price.

Joseph Stashko
Joseph Stashko 5pts

I think it's important to stress that monetisation comes from a far wider pool than just advertising. Event running, partnerships with local businesses and even workshop/seminar sessions with the local community are all a way of funding hyperlocal. It's something that we're going to put into practice very soon at Blog Preston, so I'll let you know how it goes...

Trackbacks

  1. Hyperlocal Week: An introduction | Wannabe Hacks says:
    January 31, 2011 at 1:02 PM

    [...] 2) Rick Waghorn: Can Hyperlocal make money? [...]

  2. Tweets that mention Rick Waghorn: Can Hyperlocal make money? | Wannabe Hacks -- Topsy.com says:
    January 31, 2011 at 1:37 PM

    [...] This post was mentioned on Twitter by RickWaghorn, Martin Reeves and Wannabe Hacks, Wannabe Hacks. Wannabe Hacks said: New Hacks content: Rick Waghorn: Can Hyperlocal make money? http://bit.ly/hSIF4O [...]

  3. Tweets that mention Rick Waghorn: Can Hyperlocal make money? | Wannabe Hacks -- Topsy.com says:
    January 31, 2011 at 9:57 PM

    [...] This post was mentioned on Twitter by Ed Walker, RickWaghorn. RickWaghorn said: Really intertesting comments; esp @WillPerrin Not *always* about making money… http://bit.ly/gIZoGi With thanks to @wannabehacks naturally [...]

  4. Local media and Jeremy Hunt | Talk About Local says:
    May 29, 2011 at 1:50 PM

    [...] that are either free or may cost £10-£20 a month to run found by volunteers.  Some sites make a little through advertising that may cover their web costs or buy a new laptop.  A few make a bit more that supports local [...]

  5. Want to sell advertising on your hyperlocal site? - Talk About Local says:
    July 13, 2011 at 5:49 PM

    [...] want to run a business online your revenues in general need to exceed your costs.  We also pass on different approaches we have seen. Some people do want to raise some revenue to cover cash costs.  This is a new game for many [...]

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